Did you know?

87% of UK consumers read online reviews for local businesses especially for restaurants & cafes.

76% are deterred by negative reviews when choosing where to eat or drink.

35% always check online reviews before deciding on a restaurant or bar. 

57% say a restaurant's star rating is the most critical factor in their dining decisions.

53% are most likely to visit a place if the business responds to reviews.

 

Source: Consumer Surveys & Industry Reports

Review Management

Our intelligent technology allows you to capture your customer reviews via beautifully branded forms and feed them into our AI-driven review engine.

 

Our Adaptive AI technology will assist in generating the most relevant feedback questions to suit your business needs.
 
Negative feedback is reported to you privately via our sophisticated analytics dashboard to help improve your business whilst only the best reviews are pushed into the online review platforms such as Google and Tripadvisor.

Operations Assistant

Our groundbreaking 'Ops Assistant' functionality not only allows you to capture customer reviews but it also helps you to understand when your business is performing at its best and which staff members are providing the highest standards of service.

Reporting Insights

By analysing your performance via our insightful reporting software, you'll be able to identify and address weak spots in your business to help to boost your business performance and enhance your online reputation.